Conceptual Crm Technology
https://TutGee.com
Last updated 6/2022
MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHz
Language: English | Size: 374.61 MB | Duration: 0h 55m
Microsoft Dynamics, Salesforce, Leads, Service, Field Service, Sales, Customer Relationship Management
What you'll learn
What is Customer Relationship Management
Service, Field Service, Sales & Marketing
Omnichannel Marketing
Customer Data Platform
Leads (database & qualification) and Opportunities
Internet of Things
Triggers & Workflows
Microsoft Dynamics, Salesforce and Zoho
Requirements
No
Description
This course revolves around the foundations of CRM. It explains all the main terminologies and associated concepts in Microsoft Dynamics, Salesforce and other vendors. It does not discuss in details the operations of the latter systems. It tackles mainly the fields of service, field service and sales. It is basically the best introduction one can get about CRM, its major vendors, database for leads, business process flows, triggers, workflows and more. This course will not provide a about any certain software as it discusses various ones, and besides to retain such matter , one needs to be involved in it !
Overview